What is communication and types of communication

The 3 forms of communication

Author: Anonymous

People make contact with one another in different ways.

»The most important forms of communication are:

  • Verbal communication
  • Nonverbal communication

“Verbal communication

  • Language-related communication, whereby this language can consist of words, characters or other information carriers.

" Nonverbal communication

  • Communication without words, communication not tied to language

The most important part of non-verbal communication is body language, which is expressed and visually perceived through posture, facial expressions and gestures.

  • E.g .: A person says: “I'm not afraid.” But at the same time he is trembling at
    whole body, and drops of sweat stand on her forehead.

»To body language


Describes the way in which people show their bodies (drooping shoulders, huddled in bed, etc.)


»Signaling an open posture:

  • "I'm fine, I'm satisfied", the body is relaxed, the arms are open, the legs are relaxed on the floor.

indicate closed posture:

  • "That doesn't suit me, I don't want that", the body is tensed, the arms move towards the body (e.g. "crossed")
  • The closed posture basically expresses aggression or flight.

" Gesture:

  • The entirety of all expressive movements of the body, especially those of the arms and hands
  • serves to underpin the verbal statement
  • the gesture depends on personality, temperament, self-confidence and culture

Facial expressions:

  • the following basic emotions are expressed:
    Joy / happiness
    Fear / fear
    Contempt / disgust
  • The eye contact leads to an intensification of the emotions that arise

»The five principles of communication according to Watzlawick

1. You can't not communicate

  • all human behavior is communicative
  • Communication consists not only of words and language behavior, but of all behavior

2. Every communication contains a relationship and a content aspect

  • Relationship aspect: How is it said (through facial expressions, gestures, tone of voice)
  • Content aspect: what is said (content of the message that is being transmitted)

3. Interpersonal relationships are characterized by the punctuation of communication processes

  • Communication has no beginning, no end, no trigger for communication, no imbalances and no valuation
  • Relationship conflicts can only arise when the communication participants specify a corresponding structure for communication processes (= punctuation of sequences of events). Everyone involved claims to have reacted to the counterpart's measure

4. Communication between people uses digital and analog modalities

5. Communication can be based on symmetrical and complementary relationships

  • symmetrical relationships:
    are characterized by striving for equality and reducing differences between partners
    (e.g .: two nurses who want to do their job with the same quality)
  • complementary interaction:
    is based on mutually complementary differences
    (e.g .: interaction between doctor and nurse, they have different tasks which, if everything goes well, complement each other in a meaningful way

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